Delete your KaStride account and data

This page applies to the KaStride app (com.kastride.mobile), operated by Ahmed Yasser (KaStride).

Request deletion without the app

1. Email kastride136@gmail.com from the email address registered to your KaStride account.
2. Use the subject KaStride account deletion and state that you want your account and associated data deleted.
3. If you cannot access your registered email, explain this in the request. We may ask for information needed to verify account ownership.

Do not send your password. You do not need to install the app to make this request. We aim to respond and complete verified requests within 30 days. If a request cannot be completed within that time, we will explain the reason and next steps.

What is deleted

Deletion covers your KaStride login account and associated profile details, secondary training profiles, synchronized workout sessions, notes, and training statistics. Deleted accounts can no longer sign in, and the deleted account history cannot be recovered through the app.

Service-provider operational and security logs follow the provider's applicable retention practices. If specific information must be retained to meet a legal obligation, we will explain this and the applicable retention period in our response.

Delete within the app

Sign in, open Support, select Delete account, and confirm. If the operation fails, use the email route above. To remove local app data from a device, clear the app's storage or uninstall it through Android settings. Uninstalling alone does not delete your cloud account.

Delete selected records

You can delete individual sessions from your training history in the app. For another specific data-deletion request, email us with the records you want removed and whether you want to keep your account.

Read the KaStride privacy policy